Slots / Casino
Every term you encounter in the lobby — from RTP on a slot to rollover on a reward condition — is defined here in plain language so you can make sharper choices at the tables or in your account wallet. Use this page before you pick a game or fund your GCash deposit.
Slot volatility tells you how a game like Super Ace Deluxe distributes its prize rounds — frequent small hits versus rare larger ones. House edge tells you the built-in margin on a table game before you sit down. When you know these words, you stop guessing and start comparing.
Terms cluster by the part of the platform they describe. Knowing which family a word belongs to tells you exactly where to look for it on screen.
RTP, volatility, payline, bonus round, multiplier and scatter — these appear in the game's info panel or paytable. On a slot like Super Ace Deluxe you open the info icon during the loading screen to see the paytable and any disclosed RTP figure.
Decimal odds, Asian handicap, over/under, spread and live odds update in the sportsbook section. Basketball markets — PBA and NBA — display decimal prices next to each selection; the figure changes as the match progresses, so the number you see is the current state at that moment.
Balance, pending, cleared, e-wallet, InstaPay and transaction history are all visible inside your account dashboard after login. GCash, Maya and GrabPay appear as named rails on the deposit and withdrawal screens; the current transfer status for each is shown there in real time.
Rollover, turnover requirement, eligible games and expiry date govern how a gameplay condition works. These conditions are stated on the specific gameplay detail page in your account — not on the lobby home — so check that screen rather than relying on memory.
These six terms appear across slots, table games and live dealer rooms. Each definition is written for practical use, not academic completeness.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to pay back over many rounds. A figure of 96% means 96 units return per 100 wagered on average across a very large sample of spin
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each bet. A 2% house edge means the game keeps 2 units per 100 wagered on average. It is the inverse framing of RTP and is most commonly cited for table games like baccarat and roulette.
Volatility describes how a slot distributes prize rounds across sessions. Low volatility produces smaller wins more often. High volatility produces larger prize rounds less frequently. Knowing the volatility of a title like Super Ace Deluxe helps you match the game to the session length and stake size you have in mind.
A wager or turnover requirement states how many times a credited amount must be staked before it can be withdrawn. If a condition requires 20x turnover on 500, you must place 10,000 in eligible bets before requesting a transfer. The eligible game list and the exact multiplier are shown on the reward detail page in your account.
Jackpot is a slot's top prize tier, hit on specific rare symbol combinations or triggered by a dedicated feature. Some jackpots are fixed amounts tied to that title alone; others grow with play across a shared pool. The jackpot mechanic and prize level for each game are described in its own paytable.
A live dealer is a real person hosting a card or table game from a studio camera feed, streamed to your screen in real time. You place bets through an on-screen interface while watching the dealer handle cards or a wheel.
These terms appear in the sportsbook, on the payments screen and inside account settings. Understanding them prevents confusion when your wallet balance or a bet result does not match what you expected.
Asian handicap is a betting format that removes the draw outcome by giving one team a fractional goal advantage or deficit before the match starts. It splits the market into two outcomes instead of three. PBA and NBA basketball markets on the sportsbook use spread variants that work on the same eliminating-the-draw principle.
Over/under is a bet on whether a combined total — points scored, goals, rounds — will finish above or below a posted number. In an NBA game set at 215. 5 points, betting over means you expect more than 215 total points. The posted total is the sportsbook's line at market open and adjusts as bets come in.
Rollover and turnover are interchangeable terms for the number of times a gameplay amount must be staked before withdrawal is allowed. The multiplier, eligible games and deadline for completing the rollover are all stated on the reward detail screen inside your account dashboard, not on the lobby page.
An e-wallet is a digital payment account linked to your mobile number or bank, used to move funds without entering card details each time. GCash, Maya and GrabPay are the three e-wallets available on this platform for deposits and withdrawals in the Philippines, where local law and eligible regions permit access.
KYC stands for Know Your Customer. It is the identity verification process that confirms your name, age and account ownership. Completing KYC — by submitting the documents listed in your account settings — is required before your first withdrawal request is processed, regardless of which payment rail you choose.
Responsible-play limits are account-level controls that let you cap how much you deposit or wager over a chosen period. These are set inside your account settings after login. The fields, options and instructions for configuring them are shown there; the current state of any limit you set is always visible in your dashboard.
Glossary terms are most useful when you see them working together on a real screen. Consider a session where you open Super Ace Deluxe: the paytable shows the bonus round trigger and the scatter symbol pattern, and if the studio has disclosed an RTP figure it appears there too.
On Super Ace Deluxe, tap the info icon before the first spin. The paytable lists every symbol value and the bonus round trigger. RTP is shown here only if Habanero or the relevant studio has published it for that title.
At Auto Roulette Live the chip selector labels each bet type — inside bets carry higher house edge, outside bets lower. The current round timer counts down in the top corner; no decision waits for a human dealer.
After a GCash transfer the deposit screen shows a pending badge. Once the network confirms, the status updates to cleared and the amount appears in your account balance, ready for the slot lobby or live tables.
When you request a withdrawal to Maya, the platform checks your KYC status first. If verification is complete, the request proceeds to the payment rail. If not, a prompt directs you to account settings to upload the required documents before the transfer can proceed.
If a definition here does not match what you are seeing on screen, our support team can walk you through the specific context — whether it is a slot paytable label, a sportsbook odds format or an account wallet status you do not recognise.
The live chat icon sits at the bottom right of every lobby screen. Open it and describe the term or screen label you are asking about. Support will point you to the right section of your account or explain the mechanic in context.
Log in and navigate to the Help section inside your account. Search by keyword — type 'KYC', 'rollover' or 'GCash pending' to pull up the relevant article. The Help Centre is updated when new features or payment rails are added to the platform.
For account-specific questions involving wallet verification or a transaction record you cannot reconcile, email support through the contact form in your account settings. Include your account username and the transaction reference so the team can locate the record quickly.
These questions are about how the features described in the glossary actually work inside your account and the lobby — not the definitions themselves.
Open any slot title in the lobby and tap the info or paytable icon on the loading or preview screen. If the studio — such as Pragmatic Play, PG Soft or JDB — has published an RTP figure for that title, it appears in the paytable section. We display it only where the provider has disclosed it.
Log in and open your account dashboard. The active gameplay section shows the current turnover amount completed and the amount still required. The eligible game list for each condition is listed on the same screen. Progress updates as qualifying bets settle, so the figure you see is the current state at that moment.
A pending status means the transfer has been submitted to the GCash network and is awaiting confirmation. Check that your KYC verification is complete inside account settings, as an incomplete status can hold the request. If the pending status does not update after the expected window, contact live chat with your transaction reference.
Odds format preferences are set inside your account settings under the sportsbook display options. Decimal format is the default. Once you save a preference it applies across all markets — basketball, boxing and Mobile Legends esports markets all update to your chosen display format immediately.
Eligible games vary by each specific gameplay condition. The detail page for that condition in your account lists which game categories qualify — slots, live casino tables, or both. Bingo Turbo and Rapid Keno may or may not be eligible depending on the condition, so check the detail screen rather than assuming all lobby games count.
Open account settings and locate the identity verification section. The fields and document types required are listed there. Upload the documents as instructed, then submit. Verification status updates in the same section; once it shows complete, withdrawal requests to Maya proceed through the normal transfer flow.